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How to Take a Good Photos

How to take some good photos? Apart from the accuracy of your answers, the quality of the photos is one of the major factors that will affect passing your mission. We relies on the photos during the whole validation process, so agent should pay extra attention in photo taking while carrying out the mission. If […] read more...

Retail Case: Why OOS really matters to you? Here it is.

Driving distribution of a new product launch or extending the distribution of well-established products are important to grow a business. But, without good distribution and stock control, out of stock (OOS) issues can cost you more than you think – here are some surprising results from a recent nationwide IMF audit in Taiwan. (Nationwide Infant […] read more...

Retail Case: Leveraging Pricing Opportunities Across Channels

Pricing of whisky across channels is more diversified than you might think. Do you really know? Setting a right price is key to getting your product moving fast. Here are some surprising results from a recent nationwide scotch whisky audit in Hong Kong. (Nationwide Scotch Whisky Audit in Hong Kong for all brands, 50 stores: […] read more...

App Tour 101

    This is a great overview of the main app functionality for new users.   1. Training Missions   All new agents start with a rank of Recruit (Level 1) and must complete a series of 2-3 simple Level 1 training missions before advancing to rank of Cadet (Level 2).    Training missions are […] read more...

Retail Case: Leveraging Distribution Opportunities Across Channels

Brand performance is varied across channels. The differences in sales environment could have great impact on any business decision, including support on merchandising or pricing. The more we understand, the more likely we are to make the right decisions. Here are some surprising results from a recent nationwide floor cleaner audit in Hong Kong. (Nationwide […] read more...

The Great Supermarket Cover Up: Naked vegetables choking in plastic

Growing public disapproval of one-time-use plastics and consumer willingness to shop elsewhere may force supermarkets, vendors and brands to reconsider the practice of packaging fresh fruit and produce in multiple layers of unnecessary plastics and wrapping. Red Ocean Solutions sent 161 members of its SmartRocket community, a trained mobile workforce assigned to retail auditing, into […] read more...

Getting It “Right The First Time”

As an agent, there’s something thrilling about opening the SmartRocket app and seeing hundreds, maybe thousands, of missions waiting for you. It’s a gold rush as agents roll up their sleeves and tear into their work around their neighbourhoods and cities.  But as the missions are submitted and start rolling into the queue for quality […] read more...