Website Privacy Policy

Thank you for your interest in SmartRocket. The SmartRocket internet platform is owned and operated by Red Ocean Solutions Ltd. (“ROSL”), a Hong Kong S.A.R. registered company whose address is at Room 602, 43 Lyndhurst Terrace, Central, Hong Kong.

We take your privacy very seriously. This privacy policy applies to individuals who wish to find out more about SmartRocket products and services and applies to data submitted at www.smart-rocket.com. This privacy policy does NOT apply to Agents and Crew Members of the SmartRocket community – please visit here for the policy relevant to such individuals.

Online Data Protection

We take your privacy very seriously. This privacy policy applies to individuals who wish to find out more about SmartRocket products and services and applies to data submitted at www.smart-rocket. com. This privacy policy does NOT apply to Agents and Crew Members of the SmartRocket community – please see the ink ‘Terms of Service & Privacy’ under the ‘Crew’ section in the footer of this website for the policy relevant to such individuals.

By visiting the SmartRocket website, you are accepting the practices described in this Privacy Policy. If you do not agree to this Policy, please do not use this site. ROSLAL reviews this Privacy Policy periodically and reserves the right, at its discretion, to modify or remove portions of this Policy at any time. This page should be reviewed from time to time so that you are updated on any changes.

What information do we collect?

Your personal data is collected when you complete and submit a contact form or communicate via email. In particular, ROSLAL will collect and hold details of your name, company, address, email address, telephone number, any information that you provide about areas of interest to you, information that you provide in response to any ROSLAL marketing campaigns, and any other personal information disclosed by you. We believe that details of your areas of interest or responses will assist us in tailoring more specific communications to you in the future. ROSLAL follow generally accepted industry standards to protect the information submitted to us and treats all such information with care and respect. If you have any questions about security on our website, you may send us an email at the address indicated in the Contact section below.

What we do with this information

By contacting us, you consent to us keeping the personal data contained in the form or email on file for the purposes of addressing your immediate enquiry and occasionally contacting you (including by telephone) to notify you about changes to our services and new information which we think you may find interesting or valuable.

You also have the option to sign up for a regular newsletter. By doing so, you consent to our adding you to our regular e-mailing list, which may include information on ROSLAL products and services, press releases, invitations to seminars or to attend ROSLAL workshops and other information we believe may be of interest.

With whom will we share your information?

By submitting personal data to ROSLAL, as described above, you consent to us sharing your personal information within the ROSL Group of Companies. Other companies within the ROSL Group may from time to time contact you on matters which may be of interest to you. You may opt-out of receiving such news and promotional communications, at any time, by notifying us by email (see the Contact section below).

If ROSLAL or their assets are acquired, or if ROSLAL is involved in a merger, personally identifiable information as described in this policy may be one of the assets that is transferred or acquired by a third party.

We reserve the right to disclose your personally identifiable information in the unlikely event that the information is subject to disclosure pursuant to judicial or other government subpoenas, warrants, orders or for similar legal or regulatory requirements.

Cookies

Cookies are small files which ask permission to be placed on your computer by websites you visit. Your web browser may allow the options to block or erase cookies, however, in some instances unless the cookies are accepted, parts of our website will not function, fully or at all. If you do allow cookies to be used, when you view our website, we will store some cookie files, which will enable us to measure the use of the pages and features on our website and allow you to use some of its functions. The cookie is used to store the IP address of your machine and will not contain any data personal to you.

Contacting ROSL

Please notify us by email at [email protected] if you:

(a) do not wish your personal data to be used in the manner described above;

(b) wish to see the personal data we hold about you. We will endeavor to respond to your access request within 30 days of receiving your request.

This privacy policy is governed and construed in accordance with Hong Kong Special Administrative Region law.

The official text for this document is maintained in English. If there is any inconsistency or conflict between the English and other language versions, the English version shall prevail. ROSLAL shall have no liability for any incorrect or inaccurate translation, nor for any damage incurred by users as a result of the mistranslation.

 

Last Updated: 21 May 2018

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